Terms and Conditions of Purchase
The general terms and conditions of purchase define the ordering, payment, delivery, and return process of goods.
Products are ordered on the website, and once the order is confirmed, it is irrevocable.
The prices of the products are listed on our website, and Marsel reserves the right to change them at any time. This will not affect your legal rights.
Delivery costs are not included in the price. A shipping fee will be added to your order, which may vary depending on the weight of the package and the country of destination. For information on international delivery, please email us at info@marsel.rs.
Delivery timelines commence upon confirmation of the order. Orders are processed on business days and typically shipped within 2-7 working days. While Marsel reserves the right to alter delivery times during sales or holidays, we endeavor to dispatch goods promptly. Orders are shipped to the address provided during checkout and cannot be modified once dispatched. Should there be any delays or changes in availability, Marsel will notify you promptly.
Marsel is not responsible for the actions of courier services utilized for deliveries.
In the event of shipment damage, please contact us within 24 hours of receipt so we can address the issue with the courier service.
Return and Exchange of Goods
You have 14 days from the date of receipt to return purchased items.
You have 14 days from the date of receipt to return purchased items.
Returns are accepted within the specified period, and a refund will be issued if the item is unused, with the original label intact, unwashed, and undamaged. Please handle the product with care until returning it.
The buyer bears the cost of return shipping and new shipping in case of exchange
Marsel reserves the right to inspect returned products before processing refunds or exchanges. If the product is returned in its original packaging and condition, a refund will be issued.
Please notify us of any returns or exchanges at info@marsel.rs
OpTerms and Conditions of Purchase
The general terms and conditions of purchase define the ordering, payment, delivery, and return process of goods.
Products are ordered on the website, and once the order is confirmed, it is irrevocable.
The prices of the products are listed on our website, and Marsel reserves the right to change them at any time. This will not affect your legal rights.
Delivery costs are not included in the price. A shipping fee will be added to your order, which may vary depending on the weight of the package and the country of destination. For information on international delivery, please email us at info@marsel.rs.
Delivery timelines commence upon confirmation of the order. Orders are processed on business days and typically shipped within 2-7 working days. While Marsel reserves the right to alter delivery times during sales or holidays, we endeavor to dispatch goods promptly. Orders are shipped to the address provided during checkout and cannot be modified once dispatched. Should there be any delays or changes in availability, Marsel will notify you promptly.
Marsel is not responsible for the actions of courier services utilized for deliveries.
In the event of shipment damage, please contact us within 24 hours of receipt so we can address the issue with the courier service.
Return and Exchange of Goods
You have 14 days from the date of receipt to return purchased items.
You have 14 days from the date of receipt to return purchased items.
Returns are accepted within the specified period, and a refund will be issued if the item is unused, with the original label intact, unwashed, and undamaged. Please handle the product with care until returning it.
The buyer bears the cost of return shipping and new shipping in case of exchange
Marsel reserves the right to inspect returned products before processing refunds or exchanges. If the product is returned in its original packaging and condition, a refund will be issued.
Please notify us of any returns or exchanges at info@marsel.rs